international medical clinic at Orchard Singapore
Direct biling service is available at CHI international travel clinic
appointments   |   fee schedule   |   direct insurance billing

direct insurance billing

We accept all hardcopy insurance forms for purposes of medical reimbursement. The forms can be completed by our doctors at the end of the consultation. Please remember to bring the necessary claim form on your first visit.

In CHI, we offer a 'cashless' arrangement for our clients. We partner with the following insurance companies on direct billing:

  • Aetna
  • Allianz
  • April International
  • AXA International Exclusive
  • Bupa
  • CEGA Group
  • Cigna
  • DKV
  • Emergency Assistance Japan (EAJ)
  • ERV Die Europäische Reiseversicherung
  • ERV (Europäische Reiseversicherung AG)
  • ERV Spain
  • ERV Sweden
  • Europe Assistance
  • Europæiske ERV
  • Europeesche Verzekeringen
  • Eurooppalainen Travel Insurance
  • Europeiske Reiseforsikring
  • GeoBlue
  • Generali Group
  • Globalities
  • Gouda Travel Insurance
  • Healix International
  • Henner – GMC
  • HTH Worldwide
  • ihi Bupa
  • International Medical Group (IMG)
  • MSH China and MSH International
  • NOW Health
  • William Russell

CHI will liaise directly with the above listed insurance companies to request for payment. Our corporate services team is expanding the list to include more insurers.

Feel free to contact us if you have any questions regarding direct billing and your own insurance company.

If you would like to register for this service, please download the Patient Authorisation to Direct Billing Terms form, and bring it with you on your next visit, or email it to CHI at

Please note that on your next visit to our clinic, we will complete your details. For first visit and traveller, Direct billing cannot be processed as we need at least 48 hours to get your status confirmed and to set you up for direct billing.

See our Direct Billing Insurance Procedures for more details on direct billing procedures.

Please continue to watch this space for details of more insurers coming on board.

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